Legal
Website Terms
These terms explain how you may use the Sustenra website. By continuing to use the site, you agree to them.
Company number: 16868018
Registered office: 128 City Road, London EC1V 2NX, United Kingdom
1. About Sustenra
This website is operated by Sustenra Ltd, a company registered in England and Wales under company number 16868018.
Our registered office is 128 City Road, London EC1V 2NX, United Kingdom.
2. Using the website
You may use this website only for lawful purposes.
You must not interfere with the website, attempt to gain unauthorised access to it, introduce malicious software, or use its content in a way that infringes the rights of Sustenra or anyone else.
3. General information
The material published on this website, including our Insights articles, is intended to provide general information and commentary.
It is not tailored to the circumstances of any particular organisation and should not be treated as legal, financial, investment, or other professional advice.
Decisions should not be made solely on the basis of information published on this website. Appropriate professional advice should be sought where needed.
4. No client relationship
Using the website, reading its content, or submitting an enquiry does not create a client, advisory, or contractual relationship with Sustenra.
A professional engagement begins only once Sustenra and the client have agreed the scope and terms of the work in writing.
5. Our content
Unless otherwise stated, Sustenra owns or is licensed to use the content published on this website, including its written material, graphics, branding, and downloadable resources.
You may print or download reasonable extracts for internal, non-commercial use, provided that:
- Sustenra is clearly acknowledged as the source;
- the material is not altered; and
- the material is not presented as your own.
Please obtain written permission before republishing, adapting, distributing, or using our content commercially, unless the law allows that use without permission.
Any third-party material remains the property of its respective owner.
6. Links to other websites
We may include links to third-party websites where they provide useful context or further information.
Sustenra does not control those websites and is not responsible for their content, availability, security, or privacy practices. Including a link does not necessarily mean that we endorse the organisation, website, or material concerned.
7. Accuracy and availability
We take reasonable care when preparing and maintaining the website. However, we cannot guarantee that every item will always be complete, current, error-free, or suitable for a particular purpose.
We may update, remove, or change website content at any time. We also cannot guarantee that the website will always be available or uninterrupted.
8. Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so.
Subject to that, Sustenra will not be responsible for loss or damage arising from reliance on general website content in place of advice provided under an agreed professional engagement.
We are also not responsible for losses caused by the website being unavailable or by the use of third-party websites linked from it.
9. Privacy and cookies
Our Privacy Policy explains how we collect, use, and protect personal information.
Information about cookies and similar technologies is provided through our cookie notice and consent controls.
10. Changes to these terms
We may update these terms from time to time, particularly where the website, our services, or relevant legal requirements change.
The date shown at the top of the page indicates when the terms were last updated.
11. Governing law
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction over disputes connected with the use of this website, except where applicable law gives a person the right to bring proceedings elsewhere.
12. Contact
Questions about this website or these terms can be submitted through our Contact page.